Posted by Jerry in Before making any purchase decision on any web hosting, it’s best to have your questions and doubts answered. Seeing such, I decided to cover some answers for the frequent asked questions on several web hosts that I’m currently testing.
For start, we’ll go with Lunarpages.
Lunarpages Introduction
Lunarpages was born from Add2Net in 2000, and the company continues to be managed by Ron Riddle. The company operates in One Wilshire and Las Vegas and comprises more than 2500 fully-owned servers. At the time of writing, they are currently serving over 150,000 customers in over 200 countries.
Lunarpages is one of my favorite hosting services. The company is “A” rated in my book and I’d selected the web host as the Best Multi Domain Hosting.
What types of hosting service does Lunarpages offer?
Shared hosting (both Linux and Windows), Email hosting, VPS hosting, dedicated hosting, reseller hosting – you’ll get almost everything with Lunarpages. In case you are looking forward to start a blog or website, the Basic Hosting is the plan to go.
How much bandwidth and disk storage do I get from Lunarpages?
Lunarpages shared hosting package offers unlimited bandwidth and disk storage.
Can I host multiple domain in one Lunarpages account?
Yes. Lunarpages allows unlimited addon domains, this means you can host all your domains under one Lunarpages hosting account.
What kind of control panel is Lunarpages using?
cPanel.
Does Lunarpages provide auto-installation scripts?
Yes, Fantastico is included in most Lunarpages hosting plans. You can install tons of open source web application (For instance: Joomla, Drupal, WordPress, B2Evelotion, Gallery) in just a few clicks.
What’re the available payment methods for Lunarpages?
Credit card, check, money order, and PayPal are all accepted at Lunarpages.
Do you recommend Lunarpages?
Yes, I had been hosting websites with Lunarpages for years and am happy with their service; in fact, Lunarpages is one of my top recommendation. You can read my detail Lunarpages review here.
Do I get full money refund if I’m unhappy with Lunarpages services?
Yes, as long as the refund request is filed within trial period, you’ll get full money refund. However the free domain that you get from Lunarpages is not refundable, Lunarpages will charge a small registration fund (usually $10) from your refund amount.
How long does Lunarpages’ trial period last?
30 days. Customers get full refund (except for domain registration fees) during this period.
Lunarpages is overselling, how do you find the services?
Nowadays, overselling is like norms in hosting industry. Although some webmasters are against the business concept but I’m fine with it as long as my websites are working alright. It’s been a while since Lunarpages upgraded their hosting offer to ‘unlimited’ but I do not encounter any hosting difficulties so far. Thus I guess the folks at LP are managing the servers well.
Can I host adult websites at Lunarpages?
Yes, adult website is allowed at Lunarpages. The company has no restrictions upon content of your website as long as it is legal as defined by California law.
Can I get SSH access in Lunarpages shared hosting plan?
Yes, SSH access is allowed with Lunarpages hosting plan. SSH access with Lunarpages dedicated hosting plan is turned on without any extra work or payment; shared hosting plan, on the other hand, requires extra charges ($2.00/mo).
Does Lunarpages allow bulk mail?
No, unsolicited bulk emails are not allowed with all Lunarpages accounts.
What about pricing?
In quick view, here’re the pricing info about Lunarpages packages
| Hosting Plans | Bandwidth | Storage | Free Domain | Price (/mo) | Specials |
| Basic Hosting | Unlimited | Unlimited | 1 | $4.95 | Free $775 (web apps. & marketing credits) |
| Business Hosting | Unlimited | Unlimited | 3 | $21.95 | Free 3 domains + Dedicated IP |
| Dedicated Hosting | 1 – 2 TB | 80 – 250 GB | 1 | $79.00 | Custom Servers |
| Reseller Hosting | 1GB | 100 GB | 1 | $5.00 | As low as $5/mo |
| Windows Hosting | 5 GB | 400 GB | 1 | $9.95 | ASP.net 1.1 & 2.0 |
| Linux VPS | 20 GB | 1 TB | 1 | $39.95 | Host unlimited sites |
| Windows VPS | 20 GB | 1 TB | 1 | $39.95 | Host unlimited sites |
| Mini Mail Hosting | 100 MB | - | - | $1.00 | Free Spam Protection |
| Mega Mail Hosting | 1 GB | - | - | $2.00 | Unlimited Auto Responders |
Closing
Well, that wrap up frequent asked questions for Lunarpages. I hope it helps you making better decision. In case you need more information:
Read users review on Lunarpages web hosting
Visit Lunarpages online at www.Lunarpages.com
I have heard good things about Lunarpages and I’m considering moving to them. Their prices seem ok. You’ve just got to be sure these days as there are so many hosts out there. I’m with 1&1 at the moment and find them arrogant.
[...] up on my Web Hosts FAQ series, we’ll have a look on another cheap hosting service besides Lunarpages – [...]
really lunarpages sucks, after collecting my money for no deserved service, and their support had no clue on how to solve my vps server problem, they simply stopped answering back, specially when i asked for their money back guarantee policy, they lied, and they keep, so keep away from them, they’re not worth your….simply it’s called a theft !!!