Comments on: Interview with Luke Kendall of JustHost

By: Moe777

Moe777 — Wed, 03 Feb 2010 18:16:08 +0000

Say what you want about Luke Kendall but the man is banking!!!

By: Patrick

Patrick — Thu, 14 Jan 2010 19:59:55 +0000

Hmmm.. some people need new heads….

I have had no problems. Someone has a problem then don’t get what they think they should (and don’t) deserve they make the above comments.

The email you receive when you sign up clearly shows a different password for logging into your billing account… duh, read the email.

A company does not become one of the top 10 hosting companies by being a jerk by canceling streaming accounts and making logging into billing accounts impossible, they are usually ID10t errors. The streaming audio was probably copyrighted in some manner….

again check yourself before posting the above type of comments. Great host, great features no problems, and yes, I had questions and they answered FAST compared to most other hosts i have had.

By: DR

DR — Wed, 13 Jan 2010 05:41:10 +0000

Luke Kendall and others at JustHost
Your site claims it takes no longer than 3 minutes to answer a technical support call. The last time I called it took at least 45 minutes! Time is money. I run business.
We had some technical issues and the last time I personally spoke to one of your technical experts who was rude and unhelpfull at all! Actually I never had such bad experience with any company before.
We decided to close our account with Just Host and move our sites simewhere else.
Cancelation was the Seven Circles of Hell! You take cancelation requests only by e-mail. There is no such thing as a billing department where you can call and speak to someone. We sent an e-mail requesting cancelation. A few minutes later we received an automated perponce. Our account has not been cancelled! Instead the link was posted where we had to process cancelation. After a few attempts the account log in was blocked. We had to request “unlocking” access by e-mail. We did so. The automated responce was sent telling us that it was unblocked. We tried to log in again….. too many attempts. We did reset a password. Nothing…. by that time I forgot what I was going to do on a first place.
Now, ARE YOU KIDDING ME? How much time you expect me to spend canceling my account? I know the answer, as long as it takes and hopefully I will give up…… Go ahead and do your automated charge on 28 january 2010! You will hear from my lawer.
thermotechamerica@gmail.com

By: Nick Baker

Nick Baker — Mon, 04 Jan 2010 19:30:40 +0000

Luke Kendall, have you anything to say about the thousands of customers who have had their accounts suspended for apparently using over 10% of your CPU?

LK: No comment.

Luke Kendall, you say you’re the best web hosting company and one of the cheapest, but we looked into the details. You charge extra for almost everything else which a lot of other hosting companies include as pretty much standard which actually puts you amongst the more expensive budget hosting companies.

LK: Earm… no comment.

Luke Kendall, what exactly is it you hate so much about streaming media, enough so that you suspend people’s accounts that they paid years upfront for, simply for having a couple of streaming MP3’s?

LK: Well, this one I can answer. It’s because our servers are utter shite, the tiniest thing can bring the whole system to a halt. That’s why most of our websites are usually down with no word from us. We are all too busy scratching our heads.

Luke Kendall, who is justhost for?

LK: Well we like to think we are for everyone, but mostly we are for people who don’t actually need a website, but want one anyway. That way we get a client who will use pretty much none of our resources, what resources I mean, ha ha, no, but seriously, the less visitors to your site the better. You wouldn’t want us to pull the plug on you would you?

Luke Kendall, what about all those independent hosting review sites that have you as their number one web hosting company. They can’t be wrong can they?

LK: Ha ha, well this is just between me and you. We own all those domains. We write the reviews ourselves. We also have many “agents” going around to other review sites, posting phoney comments making us look better than we are. It’s a pretty standard thing to do.

Luke Kendall, is there anything you would like to add?

LK: Yes, I may look like a twelve year old boy who doesn’t have a clue what he’s doing, but… oh wait I forget the rest. Oh yeah, choose JustHost.com and if your websites makes it past the month mark, consider yourself lucky.

Luke Kendall, thank you very much for your time.

LK: It was my pleasure.

By: Wiredtree Reviews

Wiredtree Reviews — Fri, 20 Nov 2009 19:48:59 +0000

Very nice interview you have performed with Mr Luke of JustHost, he clarified many points over here about his company and “Anytime Money-Back Guarantee” is very good feature about the service they are providing, and these type of ad dons are the reason behind the success of JustHost. Thanks for sharing.